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Supporting Heavy Machinery Company.
Challenge
A company in the heavy machinery industry approached our creative agency seeking support with the front-end and back-end maintenance of their website. The website showcases more than 200 products, making it a critical part of their business structure. Customers often raise queries for specific products through the website, and it plays a vital role in their sales cycle. The company needed a solution that would allow them to regularly update their website and maintain their online presence while focusing on their core business.
Solution
Regular Front-End and Back-End Maintenance
We proposed regular front-end and back-end maintenance for the client’s website to ensure it was always up-to-date with the latest technologies and trends. Our team of experienced developers worked closely with the client to understand their unique needs and ensure that the website was tailored to their specific requirements.
Timely Updates
We provided timely updates to the website to ensure accurate and current information was available to customers. This helped to enhance the user experience and drive leads.
Creative Support
Our team of designers and content creators provided regular creative support to enhance the user experience and engage the audience. We worked closely with the client to develop high-quality creatives that aligned with their brand identity and complemented their website's design.
Impact
Enhanced Online Presence and Sales Cycle
Through our services, the client has been able to maintain a strong online presence and enhance their sales cycle by providing timely and accurate information to their customers. The website now serves as a valuable tool for the client’s business structure and has played a significant role in driving sales and leads.
Effective Customer Inquiry Handling
Our dedicated support has enabled the client to handle customer inquiries effectively, ensuring that they can address any concerns or queries in a timely manner. This has helped to build trust and loyalty among their customers and has contributed to their overall success in the industry
Streamlined Maintenance Process
Our streamlined maintenance process has enabled the client to focus on their core business, while our team of experts ensures that their website is always up to date and fully functional. The client has been very satisfied with our services, and they have seen a significant improvement in their website's performance and user experience.
Retainer Basis Partnership
As a result, the client has continued to work with us on a retainer basis, ensuring ongoing support for their website's maintenance and creative needs. Our partnership with the client has been successful in adding value to their business and driving their growth.